Do you ever feel like a company cares more about the bills you just placed in their cash register or the credit card number you just swiped than.......you? Their 'valued' and loyal customer?Unfortunately, with the modern day practices of getting in and out of stores quickly, the priority of making as much money in an hour as possible, the habit of being as productive as possible throughout a workday and the strategy of charging a price in order for the most hefty profit to be made, it's easy for a company to overlook the one who is putting the bills in the register. But, that's no excuse. We, as their customers, are making their business run, right?
It's time to stand up and say...."Hey Company! I'm a person! Not a transaction! And, no matter what I want to get from your store, I know I can find it somewhere else and I know the experience itself will fortunately be a lot better for me."
As much as we may like to have this conversation with a store, most of us come to the realistic terms that, yes...if an item is a lot cheaper at a certain store or is one of a kind at a special store, than you are going to to go that company no matter what the experience, because all you care about is getting your item whether cheap or unique.
But when does experience outweigh cost?
What will it take for you to switch? To say you've had enough?
Picture does not belong to Elizabeth. Copyright information can Obtained from: http://www.cartoonstock.com/directory/b/bad_customer_service_gifts.asp
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